Privacy Notice: Data obtained through the short code program will not be shared with any third parties for marketing purposes. Your security is important to America First. For further information on privacy, please review our privacy policy: https://www.americafirst.com/privacy

Electronic Alerts: Electronic alerts ("e-Alerts") are automatic messages sent about your America First accounts. These alerts are delivered automatically to your e-mail address as certain conditions are met within your account. For example, you may choose to be notified when your balance drops below a selected dollar amount. Clicking the "I Agree" button confirms your agreement to the following terms and conditions of the e-Alerts service. We must receive your e-Alerts agreement before any alerts are established on your account.

Delivery of Alerts: E-Alerts are sent only to the designated e-mail address you specify upon enrolling in the service. You may receive alerts via a computer through most personal e-mail addresses. In addition, cellular phones that accept messaging are eligible to receive e-Alerts from America First. There may be additional charges from your cellular provider when receiving messages on your cellular phone.

The e-mail address you specify may be changed at any time by accessing the e-Alerts feature within Online Banking. This e-mail address will not be updated if submitting a change of address on your account. If your e-mail address should change, it is your responsibility to update the information as soon as possible. Our call center and e-Support departments are available for additional assistance.

Individual alerts may be canceled at any time by using the delete option on the e-Alerts main menu. To suspend all alerts until further notice, change the system status to inactive. All entered information will be retained until you reactivate your e-Alerts account.

Alert Content: You acknowledge that alerts sent through this system may contain account and personal information. No encryption or encoding is used when sending messages. Although we will not disclose your full account number, you may consider the e-mail content to be of a sensitive nature. America First will never disclose or ask you to disclose your account number or PIN via e-mail.

Disclosure Statement: Though America First will attempt to notify you of problems in delivering your alerts, you acknowledge that America First Credit Union is not liable for misdirected, returned, or undeliverable messages as a result of the following circumstances: (1) Incorrect or invalid e-mail address; (2) Canceled or inactive e-mail accounts; (3) Lack of Internet or cell phone service provider; (4) Factors outside of America First control.

Information disclosed in alert messages are for information purposes only. Account information or data can not be manipulated or changed via e-mail. Please use Online Banking, SpeechAccess™ telephone banking, or visit one of our branch locations to access your account. Please refrain from relying on the e-Alerts system as the primary means of governing your America First account.

MYAFCU SMS: Account Activity e-Alerts are delivered automatically to you as certain conditions are met within your account. For example, you may choose to be notified when your balance drops below a selected dollar amount.  The mobile phone number you specify may be changed at any time in Online Banking. The mobile phone number will not be updated if submitting a change of address on your account.

If you are experiencing issues with the messaging program, you can reply “HELP” for more assistance, or contact us at 866-224-2158 or visit www.americafirst.com.  Individual alerts may be canceled at any time by updating your selections in online banking. Account Activity e-Alerts can also be canceled by texting "STOP" to the MYAFCU short code at any time. After you send the SMS message "STOP", you will receive one additional SMS message to confirm that you have been unsubscribed. After this, you will no longer receive Account Activity Alert SMS messages Message and data rates apply. Message frequency varies based on your selections for e-Alerts. For questions on your text or data plan, please contact your cellphone service provider. Cell phone service providers are not liable for delayed or undelivered messages.

Account Security Alerts: Your security is important to America First. Account Security e-Alerts are delivered automatically when there is a change to your password, security questions, or security answers or if your account has been locked due to unsuccessful login attempts. You can choose to receive the Account Security Alerts via email or SMS or both. This selection can be updated at any time in Online Banking. The mobile phone number or email address you specify may also be changed at any time in Online Banking. The mobile phone number or email address will not be updated if submitting a change of address on your account

If you are experiencing issues with the messaging program, you can reply “HELP” for more assistance, or contact us at 866-224-2158 or visit www.americafirst.com. By replying “STOP” to account activity alerts, your mobile number will be removed from the account activity alerts section if it is associated with a single account. If your account number is associated with multiple accounts, you can conveniently change your contact details and delivery preferences  within online banking. Message frequency varies based on your selections for e-Alerts. For questions on your text or data plan, please contact your cellphone service provider. Cell phone service providers are not liable for delayed or undelivered messages.

MYAFCU Email: Account Activity e-Alerts are delivered automatically to you as certain conditions are met within your account. For example, you may choose to be notified when your balance drops below a selected dollar amount.  The email address you specify may be changed at any time in Online Banking. The email address will not be updated if submitting a change of address on your account. If you are experiencing issues with the messaging program, you can contact us at 866-224-2158 or visit www.americafirst.com.

AFCU OTP (Multi-factor Authentication): The AFCU OTP e-Alerts program provides one-time passcodes for additional verification, based on your configured security methods. You can choose to receive the multi-factor authentication alerts via SMS or email. This selection can be updated at any time in online banking. If you are experiencing issues with the messaging program, you can reply “HELP” for more assistance, contact us at 866-224-2158 or visit www.americafirst.com. Although this program isn’t a subscription, you can reply “STOP” to receive instructions on how to update your preferred contact information. SMS alerts can also be managed in online banking by removing the phone number and providing an email address for multi-factor authentication alerts. Message and data rates apply. One message per request. For questions on your text or data plan, please contact your cellphone service provider. Carriers are not liable for delayed or undelivered messages.